How to Set Up Your Web Site Questions and Answers  Below are some answers to frequently asked questions we have received from our visitors about our web hosting and domain name registration services.

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Q:  What Type of Operating System Do You Have? A:  We have the Unix operating System. Q:  I am new at this - how do I get started? A:  Getting started is easy.  Choose and register your domain name (web address); select one of our web hosting plans, complete the order form and submit; make your payment; design your web site e or use our easy site builder to create and upload (copy) your web pages to our server using  the username and password that we provide you after we have set up your site. Q:  How long does it take to get the domain name? A:  After registering your domain name through an authorized domain name registrar, it usually takes 24-72 hours for it to be updated and propagate over the Internet worldwide. If you have already registered your domain name, please let us know so that we can provide you with the DNS  information so that you can modify your records and enable us to provide you with web hosting.  Even though your name may already be registered, there will still be a 24-72 hour period to get it propagated throughout the Internet worldwide. Q:  Can I Get a Refund  or Cancel My Domain Name After I Register It? A:  No. Q:  Do I Need to Register My Domain Name More Than Once? A:  Yes, you will receive an invoice either through your email or US Mail when your domain name registration fee is due.  If you registered your name for a year, expect to receive the invoice within 30-60 days of its expiration date directly from the company that you registered your domain with initially. The domain owner is responsible for registration renewal fees.  If the fees are not paid, your domain name may be made available for someone else to register it. Q:  Do you provide technical support? A:  Yes, we offer 24/7 technical support. Q:  Do You Put Banners On My Web Site? A:  No. Q:  How Do I Design a Web Site? A:  You will need to either pay someone to design it for you, learn HTML (HyperText Markup Language) coding to create your web pages, or get a WYSIWYG (What You See is What You Get) software program (eg. Microsoft Frontpage), which will allow you to create your web pages without learning the HTML coding. Another popular program is Dreamweaver. Q:  How Do I Put My Web Pages On Your Server? A:  You will need to use a FTP  (File Transfer Protocol) software program or the publisher feature that comes with your web page program. For example, Microsoft Frontpage will come with its own web page publishing feature that gives you the ability to copy your pages from your computer to our server.  A popular FTP program is WS_FTP. When using your FTP program or Publisher, you will use the username and password that we provide you to access the server.