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How to Set Up Your Web Site Questions and Answers

 

Below are some answers to frequently asked questions we have received from our visitors about our web hosting and domain name registration services.

 

 

Q:  What Type of Operating System Do You Have?

 

A:  We have the Unix operating System.

 

Q:  I am new at this - how do I get started?

 

A:  Getting started is easy.  (1)Choose and register your domain name (web address); (2)select one of our web hosting plans, complete the order form and submit; make your payment; (3)design your web site with a web design program,for example, Frontpage, Dreamweaver or another of your choice. If you don't have any web design experience and want to get your website up and running within minutes, you will have the use of our free and easy SiteBuilder software which is included with your web hosting. Once you have designed your web site, the next step would be to upload (copy) your web pages to our server using  the username and password that we provide you when you sign up for web hosting services.

 

Q:  How long does it take to get the domain name?

A: After selecting and registering a domain name (web address), you will pay for it and be able to use it with your website. (You may register your domain name, for example, by clicking on our link that "Low Cost Domain Name Registration"or any other domain registrar of your choice)

 

If you have already registered your domain name, please let us know so that we can provide you with the DNS(domain name server)  information and you can modify the DNS information and enable us to provide you with web hosting.  Even though your name may already be registered, there may still be a 24-72 hour period to get it propagated throughout the Internet worldwide. After propagation - your website would be viewable.

 

Q:  Can I Get a Refund  or Cancel My Domain Name After I Register It?

A:  No.

 

Q:  Do I Need to Register My Domain Name More Than Once?

A:  Yes, you will receive an invoice either through your email or US Mail when your domain name registration fee is due directly from your domain name registrar.  If you registered your name for a year, expect to receive the invoice within 30-60 days of its expiration date directly from the company that you registered your domain with initially. You are the domain name owner and thus responsible for domain name registration renewal fees.  If the fees are not paid, your domain name may be made available for someone else to register it.

 

Q:  Do you provide technical support?

 

A:  Yes, we offer 24/7 technical support.

 

Q:  Do You Put Banners On My Web Site?

 

A:  No.

 

Q:  How Do I Design a Web Site?

 

A:  You will need to either pay someone to design it for you, learn HTML (HyperText Markup Language) coding to create your web pages, or get a WYSIWYG (What You See is What You Get) software program (eg. Microsoft Frontpage), which will allow you to create your web pages without learning the HTML coding. Another popular program is Dreamweaver. Also included with your web hosting is our FREE SiteBuilder program which has a number of templates to choose from and is easy to use.

 

Q:  How Do I Put My Web Pages On Your Server?

 

A:  You will need to use a FTP  (File Transfer Protocol) software program or the publisher feature that comes with your web page program. For example, Microsoft Frontpage will come with its own web page publishing feature that gives you the ability to copy your pages from your computer to our server.  A popular FTP program is WS_FTP.

 

When using your FTP program or Publisher, you will use the username and password that we provide you to access the server.

 

Also included in your Web Hosting Control Panel is a file upload feature.